PPI with Advantage Finance

[PocketTheDifference]

Hey all,
I took a loan out to buy a car with Advnatage Finance ( i wont mention that the guy put the price of the car up as he spoke to the loan company for me dodgey as hell!!)

Unfotunatley i was only 19-20 at the time of buying so My father signed the guarentee for me, even though all i've ever had was a really bad photo copy of the agrement, somehow I had everysingle piece of insurance possible....accept NON of it covers ME although my dad is only the guarentoor.....?

So I was for about 2 years, paying this without knowing until i broke my ankle couldn't pay them and no insurance although i was paying.
After i recoverd went back to work i wrote a nice letter asking them to canx, after a long drawn out battle of about 5-6months they finaly said they would cancel some of them becuase they can't cancel some or somthing like that, so i apparently had about 6months worth of ppi back which was about 75-80 a month.

Apart from the obvious is any of the above, dodgey, illegal or claimable, what i want to know is where should that "PPI refund have gone" to me personally? back to my loan account?

Anyway please please help im sick of comercialised people/companies taking the michael out of me! Also anybody had dealings with this company??

[Amethyst]

Re: PPI with Advantage Finance

The PPI would come from your loan and the loan should have been recalculated at that time, you have anything in writing from then ?

Whats the status of the loan now and are you trying to reclaim the rest of the PPI ? (I guess theres the first year and a half still to claim)

PPI Preliminary Letter - Legal Beagles Consumer Forum is the letter you want first and amend for your own circumstances - post up here when ur done and we'll help you xx

[PocketTheDifference]

Re: PPI with Advantage Finance

Thanks, I do know how busy you guys are so appreciate the posts when you have the time,
I've drafted up a little letter, with the points that are available, Ive just added one of my own not from the list.

the Loan status is still ongoing, Im still paying for the car, and the payments have gone up to £200 a month from the standard £175 i was paying when i started the policy. Thinkin about it i must have had this loan since 2007/2008 i took it out in March that year anyway so a good 3 years now.

I cannot for the life of me remember how i was told about having that small refund probably letter, and phone. Ill try find it, but have recently moved house.

I have tried to canx all insurances as none cover me. but apparently i cannot do that only certain ones can be canx.....

Is it also correct that they can charge me £7 a phone call and around £13 for a letter and £1.50 each transaction they put through.

Instead of posting the whole letter up ill just post the points im putting to them.
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• it was stated / implied that taking out the policy would assist in my application for credit.

· your agent was so pushy in selling me the policy so that I felt I had to accept.
· your agent did not advise me that the policy was only optional

• your agent did not provide me with the full information as to what the policy would and would not cover.
• having recently looked at the paperwork for our loanI have noticed that only name of person covered is fully covered by the policy and name of person not covered is either not entitled to claim for all sections of the policy or is not covered at all, when I was informed / led to believe that all parties were equally entitled to the insurance cover.
• having recently looked at the paperwork for my loanI now realise that I have been paying for insurance that I did not know I had taken out so could not have been explained to me.
• You have also informed me once that I will received some small refund covering a couple of months insurance payment, I have NEVER received proof of Canx, I’ve never seen any of the money, and payments where raised rather than lowered although the policy should be costing less.

[enaid]

Re: PPI with Advantage Finance

I would send a SAR and find out exactly what is going on with this.
It seems strange your payments went up and the only reason this could happen imo is if they gave you a new contract to sign at the time they repaid your PPI.

Here is the info and the letter to send re the SAR it will cost you £10 and you must stick to your timetable and not theirs http://www.legalbeagles.info/forums/...ad.php?t=19909
Hopefully when you have this it will throw a light on the PPI repayment and everything else that has gone on with your account.
Hope this helps Enaid x

[PocketTheDifference]

Re: PPI with Advantage Finance

Cheers Enaid,
whats the SAR for then exactly?
Nope never signed a contract in the first place just my old man the guarentoor.

So ive got my letter ready do i send that with the SAR?

Cheers.
OPBC
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The Links don't work Doh!!

[enaid]

Re: PPI with Advantage Finance

The SAR is a Subject Access Request http://www.legalbeagles.info/forums/...ad.php?t=19909

I hope this link works cause it did for me lol, all the info and the letter is there for you.
I would hang fire with your letter to see what has gone on with your account if i were you, but that's up to you.

[PocketTheDifference]

Re: PPI with Advantage Finance

No still saying its an invalid link...ill scout around for it somwhere.
Ye i would take any advice you give so ill hold on to these letters
Cheers will keep it updated.
Martin.
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Cant find, can anyone point me at it, dont have to link even if you could tell me which section i will flick through

[enaid]

Re: PPI with Advantage Finance

http://www.legalbeagles.info/forums/...ad.php?t=22273


should work now had a pro on the case lol sorry xx

[PocketTheDifference]

Re: PPI with Advantage Finance

Hah that links me back to this thread :beagle:

[enaid]

Re: PPI with Advantage Finance

SAR - Get your information under the Data Protection Act
There is a general right of access by a data subject to the personal data held about the data subject by the data controller. The process by which this right is exercised is called a ‘Subject Access Request’ (often abbreviated to SAR). The Act describes how the data controller must respond to such requests when an exemption does not apply. A company has 40 calendar days in which to provide the requested data, if no exemption applies.

You can read the Data Protection Act here ( Data Protection Act 1998 (c. 29) )

Here is a letter to be used when requesting personal information about you by any company.

( Data Controller Addresses can be found Data Controller Search )


Quote:
Dear Sir/Madam

SAR (Subject Access Request)
FULL NAME : FULL ADDRESS : POSTCODE
Any past names/addresses
Account / Reference numbers (if you know them)

1. I formally request that you forward me a true record of any Data held by your organisation relating to myself for any and all accounts held currently or in the past with your company. This should include, but not be limited to all transaction lists / agreements / etc
   
   
2. This request should include any Data held for more than 6 years as under the Data Protection Act there is no time limit for information requested.
   
   
3. If you do not hold Data for a period longer than 6 years I also request confirmation of this in writing along with your methods used for disposal of such information to comply with the Data Protection Act stating the name and contact information of your registered Data Controller and Code Compliance Officer.

I enclose the statutory maximum fee of £10. You have 40 days from receipt of this request in which to return to me the information requested , securely and in legible condition.

Please note that the above address is the one registered with your organisation and which you have previously found to be acceptable.


Yours faithfully,


(signature)


(name)


You can download the letter here - Subject Access Request.odt

You will need to SAVE the letter to your computer before you will be able to make changes. You can open it in Open Office or Microsoft Word.

[PocketTheDifference]

Re: PPI with Advantage Finance

Thanks for that Im on it today, will get the written out and sent / Is the ODT file openable in Word doesn't seem to work, but im guessing its the same as what you posted so i can just copy and Paste.

Just out of the smallest interest, what would happen if they where to say they can't find paper work, as the only thing i've got really is an ineligable black photocopy of a contract or somthing with fees on i can't even read properly.

Thanks sorry for being a pain x

[charitynjw]

Re: PPI with Advantage Finance

From enaid's post #10

I enclose the statutory maximum fee of £10. You have 40 days from receipt of this request in which to return to me the information requested , securely and in legible condition. (My highlighting)

[PocketTheDifference]

Re: PPI with Advantage Finance

Why have you highlighted that piece, is there every change they send crappy copies??

[enaid]

Re: PPI with Advantage Finance

Why have you highlighted that piece, is there every change they send crappy copies??

LOl that maybe all they have to send but cross that bridge when you come to it.
Really think you need to know when and why your payments changed and how many charges they have added to the account etc. This should all come to light with the SAR hopefully and also how much PPI you have paid and how much they paid you back.

[PocketTheDifference]

Re: PPI with Advantage Finance

Aha!! ~Brilliant, Didn't think i would get so much info but it what im after.

Thanks again!!