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Exorbitant cancellation cost. Can they do this?

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  • Exorbitant cancellation cost. Can they do this?

    Hi
    I registered online last night for car insurance for a car i want to pick up tomorrow night. I proceeded with it and found i wanted to change my mind 15 minutes later because i found out it could take up to 48 hours to be accepted.
    I rang the company Onecall to cancel because of it but they said it had gone through and to cancel would cost me £49.50 for the pleasure. Is this allowed or is there any way of countering this?
    Your thought are appreciated. DGS
    Tags: None

  • #2
    Re: Exorbitant cancellation cost. Can they do this?

    Under the Financial Services (Distance Marketing Regulations) 2004. f you purchase your insurance onlineyou have a 14-day cancellation period from the day after you enter into the contract.
    HOWEVER, most policies reserve the right to charge an administration fee

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