Between 2003 and 2009, customers of HFC and JLFS who fell into arrears were referred to the firms’ nominated solicitors. On referral, the solicitors added 16.4% of the balance to the account as a “debt collection charge”. The flat rate charge was identified as unreasonable by the Office of Fair…
Read More -> HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices | FCA
More...
Read More -> HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices | FCA
More...