Hi there,
This may have been covered before so apologies if so and please point me in the right direction .
We Took out a joint secured loan for £20k over 120 months. it finished last month and we still owe nearly 4k in penalty charges. We have tried the Financial Ombudsman who got back some interest but tbh they were little help and pretty toothless IMHO.
The charges stem back to early on in the loan when we were having trouble paying due to my heart failure and dropping to one income. Blemain offered to move the payment date forward to help us and it seems we incurred charges which have built up over the next years. we paid our minimum payment + £5.00 additional for the 120 months yet still we owe them nearly £4000.00 in penalties!
I have found them devious to the point of lying on previous occasions dealing with them and find them difficult to get any information out of them and fail to see how we can owe them so much being we paid out payments each month.
Is there anything we can do as i do not feel we owe this money.
attached are some of the charges
Many thanks in advance
This may have been covered before so apologies if so and please point me in the right direction .
We Took out a joint secured loan for £20k over 120 months. it finished last month and we still owe nearly 4k in penalty charges. We have tried the Financial Ombudsman who got back some interest but tbh they were little help and pretty toothless IMHO.
The charges stem back to early on in the loan when we were having trouble paying due to my heart failure and dropping to one income. Blemain offered to move the payment date forward to help us and it seems we incurred charges which have built up over the next years. we paid our minimum payment + £5.00 additional for the 120 months yet still we owe them nearly £4000.00 in penalties!
I have found them devious to the point of lying on previous occasions dealing with them and find them difficult to get any information out of them and fail to see how we can owe them so much being we paid out payments each month.
Is there anything we can do as i do not feel we owe this money.
attached are some of the charges
Many thanks in advance
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