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Lowell default date 5 years after I deafulted on account

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  • Lowell default date 5 years after I deafulted on account

    Hi I’m hoping someone might be able to offer some advice. This is all very new to me so please bear with me while I try to get my head around everything.

    I had two accounts with Shop direct group, Littlewoods and Very, I opened them around 2008, no issue on them until I had to take a significant wage reduction in 2011 and ran into financial difficulties with pretty much everything. My main priority was trying to keep up with my mortgage, council tax and utilities and repay the arrears on those. At the end of the month I barley had enough to keep food in my mouth so got CAB involved who tried to negotiate a reduced payment with shop direct for both accounts as I was now in arrears with them. Littlewoods replied and agreed to a token payment, Very never ever responded and defaulted me in late 2011.

    The Very account was swiftly sold to Lowell and they threatened to take me to court regarding the Very account and I ended up paying a monthly amount which I couldn’t really afford but did anyway, I continued with the token payment to Littlewoods. Most of what I owe to both are made up of fees, late payment charges and PPI. The Littlewoods account was then sold onto Lowell in 2014.

    Since my money problems I’ve been absolutely vigilant about trying to recover some of my credit rating and thought that I was getting to the period where next year my defaults would drop off and I’d perhaps stand the chance that now I’m in a better financial position and have a partner of getting a mortgage to move home, however having checked my Experian account I found that I had two defaults registered by Lowell one for the very account in 2011 and one for the Littlewoods account for 2014 which is when they bought it. I question the date of the 2014 default as the account has been in default since 2011 so surely that’s the date the default should be registered? Lowell have refused to change it meaning that it now wouldn’t drop off for another 4 years which I find extremely unfair given it’s been almost 5 years already since I originally defaulted.

    Have I got the wrong end of the stick here and Lowell are correct to date it 2014? My thoughts are as I was so mentally broken in 2011 I don’t remember if I received default notices or not so I should consider sending a Subject Access request to Lowell or Shop direct for both accounts? I haven’t done this before just seen it mentioned on the forum.

    I’m not trying to get out of paying the debt, yes I’m annoyed that most is made up of their charges and fees but I just want them to amend the default date to the correct date.

    Can anyone give advice on the next steps I should take?
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  • #2
    Re: Lowell default date 5 years after I deafulted on account

    :bump: for [MENTION=1508]Nibbler[/MENTION] [MENTION=48934]Debt Camel[/MENTION] xx
    Debt is like any other trap, easy enough to get into, but hard enough to get out of.

    It doesn't matter where your journey begins, so long as you begin it...

    recte agens confido

    ~~~~~

    Any advice I provide is given without liability, if you are unsure please seek professional legal guidance.

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    • #3
      Re: Lowell default date 5 years after I deafulted on account

      How to ask for a default date to be corrected: http://debtcamel.co.uk/debt-default-date/

      BUT your credit record is not your only problem here if you want a mortgage. Just because a debt doesn't show up on your credit file, it still exists and you will need to declare it on a mortgage application. If you don't the mortgage lender is likely to spot the payments to it on your bank statements. So sorry, but you have to clear these debts as well.

      you mentioned PPI - have you tried to reclaim this?

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      • #4
        Re: Lowell default date 5 years after I deafulted on account

        Thank you for your reply Debt camel, I'll have a look at that link.

        I didn't think I could reclaim the PPI on the shop direct accounts on account of them not being loans or credit cards. Is my understanding of that incorrect?

        I have been making payments for a couple of years towards both shop direct accounts however, with the interest and charges they have heaped on my payments aren't making a dent in it.

        I had hoped to that I'd be able to start putting an amount away each month and that by the time it came for the defaults to drop off my credit report I might be in a position to make some kind of full and final settlement offer to shop direct for both accounts, although I'm not sure how much they would accept and given the charges and fees have ballooned, the balance isn't something I'll be able to off to pay off in full.

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        • #5
          Re: Lowell default date 5 years after I deafulted on account

          No reason why you can't reclaim PPI on a shop direct account, see http://www.retail-week.com/sectors/g...42.fullarticle.

          Also http://www.ombudsman-complaints-data.org.uk/ which shows 383 complaints t0o the Financuial Ombidsman about PPI and shop direct, of which about 70% were upheld by the Ombudsman.

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