In 2015 Link Financial took over my debt from Robinson Way. I know I have paid off my debt. I have sent Link Financial a list of dates and amounts paid since 2014 (along with a letter from Robinson Way showing the original sum owed) as proof nothing further is owed.
Straightforward as I've never missed a month's payment yet Link say I still owe £10.
I asked Link to tell me which monthly payment I'd missed out of the list of payment dates I gave them. Link have not replied but I will not pay them the £10 as I know it is not owed.
Not sure what else to do or who else I can complain to.
Worried in case one day they spring on me saying if I don't pay the £10 they will take further action and add costs.
What do I need to do ? :tinysmile_hmm_t2:
PS Have used Link Financial online form twice to complain as unlike phone this enables me to date and copy the evidence sent them.
Straightforward as I've never missed a month's payment yet Link say I still owe £10.
I asked Link to tell me which monthly payment I'd missed out of the list of payment dates I gave them. Link have not replied but I will not pay them the £10 as I know it is not owed.
Not sure what else to do or who else I can complain to.
Worried in case one day they spring on me saying if I don't pay the £10 they will take further action and add costs.
What do I need to do ? :tinysmile_hmm_t2:
PS Have used Link Financial online form twice to complain as unlike phone this enables me to date and copy the evidence sent them.
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