Hi, I hope somebody will be able to help us.
My husband has a court fine, which he paid off about 4 years ago in part payments to company called Phillips. We have not heard from them for years, in a mean time we moved house and to be honest we forgot about the whole situation as it was paid off in full.
Just over a month ago my husband has received a message on his mobile from Collectica, who demanded £1500 for unpaid fine. We have never received any letters on the old address (we were living there for 3 years after the debt was paid off), nor to the new address.
We found out that the Phillips was either taken over or merged with Collectica and just assumed that there is a mistake in their data base.
My husband called the Court the fee was issued by and confirmed that it was paid in full. We contacted the Collectica and provide them with a ref no given by court and they confirmed it was a mistake on their behalf.
We just received Removal visit note form collecticas enforcement agent who is demanding £1510 paid in full or may remove goods even in our absence.
What should we do? Is there any way to complain to court that they demanding another payment? Can they enter our property when we are not at home? We are renting an apartment - can they contact our landlord to gain access?
Has anybody been in a similar situation?
Please help - Magda
My husband has a court fine, which he paid off about 4 years ago in part payments to company called Phillips. We have not heard from them for years, in a mean time we moved house and to be honest we forgot about the whole situation as it was paid off in full.
Just over a month ago my husband has received a message on his mobile from Collectica, who demanded £1500 for unpaid fine. We have never received any letters on the old address (we were living there for 3 years after the debt was paid off), nor to the new address.
We found out that the Phillips was either taken over or merged with Collectica and just assumed that there is a mistake in their data base.
My husband called the Court the fee was issued by and confirmed that it was paid in full. We contacted the Collectica and provide them with a ref no given by court and they confirmed it was a mistake on their behalf.
We just received Removal visit note form collecticas enforcement agent who is demanding £1510 paid in full or may remove goods even in our absence.
What should we do? Is there any way to complain to court that they demanding another payment? Can they enter our property when we are not at home? We are renting an apartment - can they contact our landlord to gain access?
Has anybody been in a similar situation?
Please help - Magda
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