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Android tablet problem
About a year ago I bought a tablet device but have had small problems from day one.
It came with a year guarantee but the battery only had six months.
Went back to the shop but one member of staff made me feel a bit stupid and dismissed this saying " what do you expect it was only cheap" ( dont call £130 cheap)
As it was new technology I persisted and got more used to it.
Fast forward to three weeks ago ( four on Monday) while checking out e mails the screen suddenly went blank, tried a reset but still no response.
Took it back to the shop and this same assistsnt was dismissive at first and virtually accused me of dropping it.
After a week later I collected it to be told they had replaced the mother board and I would have to reconfigure my account, also that it had been on charge overnight.
When I got home I conected up to my hub and it allowed me to do that but almost right away said that I should charge the battery.
After a overnight charge had only got to 78% and within five minutes of unplugging was saying the battery needed charging.
Took it back again and again this same assisstsnt was dismissive and rude but when he tried it it had dropped to 6%.
Had to leave it again and was told that they would now have to contact the maker.
They then said that due to the fault they were willing to replace it but that I would have to return the accesories that came with it.
Did this on Tuesday and replacement was already on the shelf but they wont release it to me until the faulty one has been checked out.
Cannot undestand this at all but have found out the origanal distributer has ceased trading .
When I bought it it was badged AppTab but replacement is badged "@ TAB" so that is also a worry as I am uncertain where this replacement is from.
Do I have to accept this replacement, the other assistant was in today but he did not seem to know what was going on but thinks it may be now next week.
Sorry for rambling has anyone any ideas?
It came with a year guarantee but the battery only had six months.
Went back to the shop but one member of staff made me feel a bit stupid and dismissed this saying " what do you expect it was only cheap" ( dont call £130 cheap)
As it was new technology I persisted and got more used to it.
Fast forward to three weeks ago ( four on Monday) while checking out e mails the screen suddenly went blank, tried a reset but still no response.
Took it back to the shop and this same assistsnt was dismissive at first and virtually accused me of dropping it.
After a week later I collected it to be told they had replaced the mother board and I would have to reconfigure my account, also that it had been on charge overnight.
When I got home I conected up to my hub and it allowed me to do that but almost right away said that I should charge the battery.
After a overnight charge had only got to 78% and within five minutes of unplugging was saying the battery needed charging.
Took it back again and again this same assisstsnt was dismissive and rude but when he tried it it had dropped to 6%.
Had to leave it again and was told that they would now have to contact the maker.
They then said that due to the fault they were willing to replace it but that I would have to return the accesories that came with it.
Did this on Tuesday and replacement was already on the shelf but they wont release it to me until the faulty one has been checked out.
Cannot undestand this at all but have found out the origanal distributer has ceased trading .
When I bought it it was badged AppTab but replacement is badged "@ TAB" so that is also a worry as I am uncertain where this replacement is from.
Do I have to accept this replacement, the other assistant was in today but he did not seem to know what was going on but thinks it may be now next week.
Sorry for rambling has anyone any ideas?
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