Hi all

[Rince2028]

Re: Hi all

Hi after speaking with the woman who is dealing with my complaint today I think she has sent her final findings letter out to us already once I recive this is it to late and would I then need to go to ombudsman
I also have a compkain going with them for account fees and them being misold but I did not yet recive a reply about them because somtimes the account monthly fees took us over our limit were paying £17 a month but did not know about any benifits . But if you think a new letter is ok I will try and do it quoting what you said in your last messaage jf thats ok

I sope agsin to the bank as far as there concernrd the £400 is there final offer and I should recive this in writing in the next few dats
if I complain to the ombudsmsn should I wait to see the resul of my bank fees claim or just go ahead and use the argumeent from the court case you refaired me too

[sloane82]

Re: Hi all

I had a lot of charges myself £1680 odd with Halifax and £700 odd with Nationwide lloyds and Halifax also Santander are bad with overdraft fees. £1 a day charges.Ok you have contacted the bank and they have offered you the £410. Write a letter to them saying that you would like a refund of all of the fees that you have had do you have a packaged account or is it a current account?. Contact the FOS Financial Ombudsman service and they will investigate your complaint also do you have all of your bank statements. If lloyds do not give you the £2000 back threaten them with going to the small claims court. You can have them over for breach of contract financial hardship. Unfair Selling of accounts etc. I suggest that when you get a refund of fees switch to another bank Not Halifax Lloyds or Santander any questions feel free to ask cheers.