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How successful are Lowell's at finding old Welcome Finance CCAs?

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  • How successful are Lowell's at finding old Welcome Finance CCAs?

    Welcome Finance went bust in 2009 and sold on lots of their accounts (including mine), Lowell's have recently contacted me after me avoiding the debt for almost 5 years - but thats in a different thread. I've been advised to send a CCA request, but that got me thinking, surely there have been lots of people come through here regarding old WF debts that have been sold on to Lowells or other DCAs. I wondered have any of you had experience in asking for CCAs specifically with old WF debts - are they really hard for them to find due to the company going bust? Basically has anyone else on here been involved with topics regarding WF CCAs that date back to 2004/2005 and found that DCAs cant find them due to the accounts being so old??
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  • #2
    Re: How successful are Lowell's at finding old Welcome Finance CCAs?

    Here's one http://www.legalbeagles.info/forums/...nance-2004-CCA - if you do a google image search on cca welcome finance you'll find quite a few others, which will link to other peoples threads about welcome.

    There were some that even though they found the agreement it was seen to be unenforceable through lack of prescribed terms or putting PPI in the wrong box etc, but you really won't know until you ask for the agreement and they send it to you (or not).

    You should get statements/transaction lists as there will be stacks of daft charges added which can be defended.
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    • #3
      Re: How successful are Lowell's at finding old Welcome Finance CCAs?

      so i have 14 months to go until this is SB - how long does requesting a CCA usually set them back?

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      • #4
        Re: How successful are Lowell's at finding old Welcome Finance CCAs?

        used to work for Welcome until it went bust . All the contracts were supposed to have been scanned and stored on a central database . However many are misfiled and some never made it across to the new system . There was a warehouse fire were some were lost . Also some are so badly scanned that the contract is unreadable so ask for one .I believe they have 40 days to respond ?

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        • #5
          Re: How successful are Lowell's at finding old Welcome Finance CCAs?

          Originally posted by seduraed View Post
          used to work for Welcome until it went bust . All the contracts were supposed to have been scanned and stored on a central database . However many are misfiled and some never made it across to the new system . There was a warehouse fire were some were lost . Also some are so badly scanned that the contract is unreadable so ask for one .I believe they have 40 days to respond ?
          That's the kind of thing I was hoping to hear! I know there is no guarantee that they wont be able to find a copy of my CCA, but hearing stuff like this makes me a bit more confident to send a CCA request rather than ignore the letters from Lowells.

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          • #6
            Re: How successful are Lowell's at finding old Welcome Finance CCAs?

            Is this the same account that you already have a thread for?

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            • #7
              Re: How successful are Lowell's at finding old Welcome Finance CCAs?

              Originally posted by Kafka View Post
              Is this the same account that you already have a thread for?
              Yes I mentioned that in my first post - this is unrelated ... well sort of, in this thread im asking how successful they are are getting old CCAs from welcome finance debts. I think if people stumble across this thread it could be useful if they're thinking about asking for a CCA. Maybe a thread could be started that lists which companies will always supply a CCA and which ones are really bad at keeping records etc.

              By all means if any of the admins on here think this is me duplicating a thread then delete it.

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              • #8
                Re: How successful are Lowell's at finding old Welcome Finance CCAs?

                OK, just that its best not to split relevant posts over more than one thread, otherwise people trying to advise don't have the full picture.

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                • #9
                  Re: How successful are Lowell's at finding old Welcome Finance CCAs?

                  Originally posted by Blaz View Post
                  Yes I mentioned that in my first post - this is unrelated ... well sort of, in this thread im asking how successful they are are getting old CCAs from welcome finance debts. I think if people stumble across this thread it could be useful if they're thinking about asking for a CCA. Maybe a thread could be started that lists which companies will always supply a CCA and which ones are really bad at keeping records etc.
                  This isn't clear cut, there are many factors that come into play, not least the age of the account, the type of credit product and the fact that creditors buy and sell debt portfolios, for example, a lot of MBNA card agreements are available, and enforceable, down to the 90s, if they were originally MBNA cards to start with, however, MBNA bought other credit cards such as the A&L ones, and agreements for those are not normally available. :grin: :grin: Barclays are notoriously bad at supplying agreements, yet they sometimes do find them. Each account is different. Also just because they send something purporting to be a CCA doesn't mean it really is a CCA, they often fob people off with application forms, random sets of terms and even blank forms. Some CCAs that may look kosher at first sight can be unenforceable for various reasons. You can't generalise.

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