2nd Letter received from RLP what next?

[concernedDad]

Son has received a second letter from RLP demanding payment of £188.75 for Claim fro Conversion and Trespass.

After being escorted by 'security' at a Deanhams store son (in his mid-twenties) was accused of switching a price tag. After presenting to till cashier the security person took the goods, a wallet, and proceed to to a room where photo was taken and personal details.

First letter received which looks like a standard invoice demand for £188.75 to which he responded with a letter denying liability and questining costing for alleged losses, along with SAr request.

Second letter has been received stating that a price tag was remved for an item valued at £26 and replaced with a £7 tag they claim this is fraud.
They also state a requirement under Protocol for Pre-Action Conduct the nature of any defence.

The dispute as to losses they say 'They simply are what they are'.

They have accepted that they are happy to proceed with request for information under Data Protection Act if he supplies £10 fee.


Any advice welcomed as to any further responses to this letter.

[Wombats]

Re: "nd Letter received from RLP what next?

Deleted - posted twice somehow!

[Wombats]

Re: "nd Letter received from RLP what next?

They're trying it on.What you have received is nothing more than a speculative invoice made to look official. I assume there was no charge (Were the police even called? You don't mention them).

If you want to respond, ask them for a detailed breakdown of their pre-estimate of losses. See how they reply. Totally ignore the part about pre-action protocol. The ball is in their court if they intend taking action. You don't provide a defence before they state formally they're taking action, which is unlikely.

[Kati]

Re: "nd Letter received from RLP what next?

I take it your son didn't actually take the goods (they were handed back when RLP stopped him)??

Were the police involved??

[des8]

Re: "nd Letter received from RLP what next?

We often hear from people who are having dealings with RLP.
The best advice is to ignore them.
They will send increasingly scarier letters, some may even be written with coloured pens.
Never since the Oxford case ( http://www.legalbeagles.info/forums/...h-and-the-lies) have RLP been reported as going to court.
In your son's case the store have suffered no loss, as presumably their goods were recovered in a saleable condition and their security costs would have been incurred whether or not your son visited the store.
Obviously if he does receive official court papers do not ignore them and we will help formulate his defence. Most unlikely to happen.

PS they seem to pursue these matters for about 8 months before giving up.

[concernedDad]

Re: "nd Letter received from RLP what next?

Thanks for the replies.
Goods were recovered as they were offered for payment at till which is when the store security intervened. No losses were incurred and no police were called. He was told to admit he 'did it' in a small office.
The letter does look official and detailed specific and persnoally to him.

[Wombats]

Re: "nd Letter received from RLP what next?

Thanks for the replies.
Goods were recovered as they were offered for payment at till which is when the store security intervened. No losses were incurred and no police were called. He was told to admit he 'did it' in a small office.
The letter does look official and detailed specific and persnoally to him.

That is exactly what they want you to believe - it is scare tactics, bullying - nothing more. It is best totally ignored and steel yourself for worse to come which should be treated the same way.

If it would make you feel better, post up a redacted version of the letter.

[concernedDad]

Re: "nd Letter received from RLP what next?

That is exactly what they want you to believe - it is scare tactics, bullying - nothing more. It is best totally ignored and steel yourself for worse to come which should be treated the same way.

If it would make you feel better, post up a redacted version of the letter.

*****Update****

After 14 days of the 21 days given to respond a 3rd letter has been received. This is titled 'Without Prejudice Save as to Costs'.
This letter says no response has been received and outlines RLP's ' clients right to pursue the full value of claim caused by wrongful actions rather than the contribution currently sought if the matter can be resolved'

The same letter has also been sent to his fiancee (as first letter, claiming they have had no response to a first letter!). His fiancee and 3 month old baby were also detained at the same time as he was.

Firstly, does she respond with a letter denying any liability?

Secondly, will they pursue both son and his fiancee for the £188.75 each?


They have given 14 days to respond.


comments/advice would be appreciated.

[Kati]

Re: "nd Letter received from RLP what next?

I'd (personally) file it in the bin :nod: RLP are just trying to scare you into paying

[des8]

Re: "nd Letter received from RLP what next?

Proceeding as normal
Threats, threats and more threats.
Ignore all.
The only letters you ever must positively not ignore are genuine court missives, and RLP no longer do court

[MissFM]

Re: "nd Letter received from RLP what next?

Hi concernedDad

Just to add my tuppenny worth to the wise words above (with which I wholly agree) - if you really find it impossible to sit on your hands and ignore then do write (as suggested above) asking where they think their losses lie, citing the Oxford case if you like.

If you wanted to be more aggressive you could say that the harassment/unlawful detention imposed upon your son, daughter-in-law and small baby has caused/is causing extreme distress and that you require them to desist from further harassment immediately.

They don't have a leg to stand on anyway :deadhorse:

Good luck xx

[righty]

Re: "nd Letter received from RLP what next?

It would appear that the security committed an offence in that they 'kidnapped' your son & family when they demanded. under threat, that they go to a small office which also amounts to the offence of 'false imprisonment'

[concernedDad]

Re: "nd Letter received from RLP what next?

Update, Son & his fiancee have both received the letter I have attached.
What next? Any advice? The letters are being received before their own self imposed period of response has expired, eg. 14 days from receipt of their letters.

[Amethyst]

Re: "nd Letter received from RLP what next?

Those letters are still utterly disgusting.

File it away and ignore.

As wombats said earlier

It is best totally ignored and steel yourself for worse to come which should be treated the same way.

[Amethyst]

Re: "nd Letter received from RLP what next?

Excerpt from Richard Dunstan's article

It is important to note that this does not mean that civil recovery per se will become unlawful on 1 October. Rather, any misleading or aggressive action by the civil recovery agents will become unlawful. However, given that, as practised to date by the agents on behalf of household-name retailers such as Asda, Boots, Iceland, Tesco and TK Maxx, civil recovery against alleged shoplifters relies for its profitability on hoodwinking often vulnerable people into paying arbitrary, fixed-sum demands for ‘compensation’ for which there is in fact no legal authority, it is inherently misleading.

http://thejusticegap.com/2014/08/end...ivil-recovery/