Could anybody please advise for the following
My son, no longer lives at my address, but we have recieved a letter from Marstons addressed to him, i passed the letter onto my son, it was regarding a high court writ for Leagal Aid, now my son had to attend a court case last year and applied for legal aid, as he was working he did not qualify and as such paid his solicitor direct.
We have never recieved any letters from legal aid, the first we heard was when marston sent a letter, my wife immediately telephoned the solicitor who confirmed that he never recieved legal aid, she then telephoned Marston and explained the situation, she was told by a very rude member of marstons who claimed to be a case leader, that the only option was to pay in full, she gave hime the solicitors details to confirm the situation, but he was not listening and constantly talked over her, when she finally stated she wished to make a complaint, he asked "why" he claimed to have never heard of CIVEA and claimed Marston were not a member, and refused to give any details of how to complain.
i contacted marston by email to complain, and pointed out the following, my son is no longer at this address, and he never owed the money in the first place, despite this marston enforcemnet agent called yesterday when i was out and left a hand delivered letter, there is NEVER a return address on any of marstons letters, is this a ploy as to not return letters where people do not live at an address and to just continue to add charges? anyway i posted the letter back in the post box with "not at this address" what the post office do to it i am unsure, i have again contacted marstons today and stated they are harassing an elderly and vulnerable person and the person on the writ does not live at this address, and also stressed he does not owe the money anyway and that they have the solicitors contact details to confirm this if they wish.
Where do i stand if they continue to call?
i have heard they can take any goods they wish and it is then down to me to prove they belong to me and not my son
are they acting unreasonably by constantly harassing me when it is not my name on the writ?
any help or advice would be very much appreciated
My son, no longer lives at my address, but we have recieved a letter from Marstons addressed to him, i passed the letter onto my son, it was regarding a high court writ for Leagal Aid, now my son had to attend a court case last year and applied for legal aid, as he was working he did not qualify and as such paid his solicitor direct.
We have never recieved any letters from legal aid, the first we heard was when marston sent a letter, my wife immediately telephoned the solicitor who confirmed that he never recieved legal aid, she then telephoned Marston and explained the situation, she was told by a very rude member of marstons who claimed to be a case leader, that the only option was to pay in full, she gave hime the solicitors details to confirm the situation, but he was not listening and constantly talked over her, when she finally stated she wished to make a complaint, he asked "why" he claimed to have never heard of CIVEA and claimed Marston were not a member, and refused to give any details of how to complain.
i contacted marston by email to complain, and pointed out the following, my son is no longer at this address, and he never owed the money in the first place, despite this marston enforcemnet agent called yesterday when i was out and left a hand delivered letter, there is NEVER a return address on any of marstons letters, is this a ploy as to not return letters where people do not live at an address and to just continue to add charges? anyway i posted the letter back in the post box with "not at this address" what the post office do to it i am unsure, i have again contacted marstons today and stated they are harassing an elderly and vulnerable person and the person on the writ does not live at this address, and also stressed he does not owe the money anyway and that they have the solicitors contact details to confirm this if they wish.
Where do i stand if they continue to call?
i have heard they can take any goods they wish and it is then down to me to prove they belong to me and not my son
are they acting unreasonably by constantly harassing me when it is not my name on the writ?
any help or advice would be very much appreciated
Comment