A lorry reversed into my car and driven away, I have CCTV footage

[wales01man]

Re: A lorry reversed into my car and driven away, I have CCTV footage

If its not your fault you will get excess back after the insurance company settles with your insurers or you can claim from the Vehicles owner you have the evidence

[the_d_man]

Re: A lorry reversed into my car and driven away, I have CCTV footage

yeah i guess i have to just pray that our system will somehow work it out, just takes a long time!

[wales01man]

Re: A lorry reversed into my car and driven away, I have CCTV footage

It always does

[the_d_man]

Re: A lorry reversed into my car and driven away, I have CCTV footage

so tomorrow i will call the insurers and see if there has been any progress!

[wales01man]

Re: A lorry reversed into my car and driven away, I have CCTV footage

Keep chasing or they will drag it out

[the_d_man]

Re: A lorry reversed into my car and driven away, I have CCTV footage

i think that is probably the best thing to do, phone them regularly

[des8]

Re: A lorry reversed into my car and driven away, I have CCTV footage

yeah not ignorant just inexperienced in these matters

Sorry, I wasn't disparaging you, but you did say in post 41 " did not know that".

[the_d_man]

Re: A lorry reversed into my car and driven away, I have CCTV footage

but now i do

[righty]

Re: A lorry reversed into my car and driven away, I have CCTV footage

Your own insurers should also claim for your uninsured losses which includes any excess you may have to pay. On the otherhand some insurers will not ask you to pay the excess provided they are satisfied as to the fault of the 3rd party

Do you have a legal expenses policy tacked onto your current policy? If so then your uninsured loss claim may be giving to another linked firm who will claim said losses from 3rd party at no cost to you

[wales01man]

Re: A lorry reversed into my car and driven away, I have CCTV footage

Have you spoken to Your insurers