Hi,
About a month ago I received a letter from Lowell stating that they had bought a debt from Vodafone of £545.00 and that I needed to pay within two weeks or further action against me would be taken.
I had a Vodafone contract years ago and had a nightmare with it when the phone was received it didn't work so i sent back to vodafone and cancelled the contract in writing. Months later vodafone contacted me requiring money and so began a tireless to and fro which ended with me proving they had received the phone and cancelling the contract along with their acknowledgement of these to factors they also sent me a compensatory cheque for all stress caused.
So as far as i know there is no debt, i have also checked the my credit file and there is no debt recorded - I phoned lowell told them the whole story and that acknowledge there is no debt, and they need to back off.
They have now sent two more letters saying my query has been resolved and that they will be marking my credit history.
Trouble is all this happened years ago about 2011 and so I have no records to help my case, I have moved three times since then and unfortunately being young didn't expect this to ever happen.
I have tried so hard to get out of debt, I feel like this has just been a crushing defeat.
I have no idea how to handle this now especially as Vodafone have no idea what I seem to be talking about, can anyone help me please?
About a month ago I received a letter from Lowell stating that they had bought a debt from Vodafone of £545.00 and that I needed to pay within two weeks or further action against me would be taken.
I had a Vodafone contract years ago and had a nightmare with it when the phone was received it didn't work so i sent back to vodafone and cancelled the contract in writing. Months later vodafone contacted me requiring money and so began a tireless to and fro which ended with me proving they had received the phone and cancelling the contract along with their acknowledgement of these to factors they also sent me a compensatory cheque for all stress caused.
So as far as i know there is no debt, i have also checked the my credit file and there is no debt recorded - I phoned lowell told them the whole story and that acknowledge there is no debt, and they need to back off.
They have now sent two more letters saying my query has been resolved and that they will be marking my credit history.
Trouble is all this happened years ago about 2011 and so I have no records to help my case, I have moved three times since then and unfortunately being young didn't expect this to ever happen.
I have tried so hard to get out of debt, I feel like this has just been a crushing defeat.
I have no idea how to handle this now especially as Vodafone have no idea what I seem to be talking about, can anyone help me please?
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