Trades Gateway cancellation Help Please

[wales01man]

Re: Trades Gateway cancellation Help Please

Don't know many welders on 60k a year without having years of experience ! If you have that in writing from this company you have evidence you have been conned

[stuck.in.a.rut]

Re: Trades Gateway cancellation Help Please

Thing is it was just a word of mouth. Won't Stand for nothing. I need to find a way around this.

[wales01man]

Re: Trades Gateway cancellation Help Please

Its the weekend and all the clever beagles are offline be patient help will come along.

[Nicky0400]

Re: Trades Gateway cancellation Help Please

Hi All,

I am also in need of advice with this, i signed up for this on the 11 April 2014, i have completed the first book and all online tests, they then sent me another book and i have completed 1 test on this.

I have not gone back to the course books for 3 months as I'm not having time to do so because of my new Job. I have not sent the Cancellations form off yet neither have i wrote to them about cancelling, i feel that I'm paying for something that i no longer need and this money could be used for other things.

They have text me and said "We noticed you haven't submitted a TMA for some time. Remember you have a tutor team to guid you; please contact them if you need help" this message was on the 1st &15th Sep 2014 and 1st Oct 2014.

After reading everyones posts, i don't want to do this course anymore and i feel its all a :tape2:!! please advise me on my next move.

PS: i can't fined the online cancellation form

[Kati]

Re: Trades Gateway cancellation Help Please

Hi All,

I am also in need of advice with this, i signed up for this on the 11 April 2014, i have completed the first book and all online tests, they then sent me another book and i have completed 1 test on this.

I have not gone back to the course books for 3 months as I'm not having time to do so because of my new Job. I have not sent the Cancellations form off yet neither have i wrote to them about cancelling, i feel that I'm paying for something that i no longer need and this money could be used for other things.

They have text me and said "We noticed you haven't submitted a TMA for some time. Remember you have a tutor team to guid you; please contact them if you need help" this message was on the 1st &15th Sep 2014 and 1st Oct 2014.

After reading everyones posts, i don't want to do this course anymore and i feel its all a :tape2:!! please advise me on my next move.

PS: i can't fined the online cancellation form

Hi Nicky :tinysmile_grin_t:
Did you send your letter recorded/signed for? We recommend always doing this (costs less than £2) as it gives you proof of postage and delivery :tinysmile_twink_t2:

Which course were you doing?
Have you still got the paperwork from when you signed up?

There's a slip on the paperwork that you need to return in order to cancel your course ... You will also have to contact the finance company you signed with in order to cancel payments (they should get a refund from TG of the 'unused' finance after your course is cancelled) but you shouldn't just stop paying in he meantime

Kati x

Thansk for the agreement copy will have a proper read through in a bit , but for now -

Cancellation terms for Credit agreement



Cancellation Terms for services/goods etc

[Nicky0400]

Re: Trades Gateway cancellation Help Please

Thanks Kati,

The course I signed up for was Domestic Renewable Energy Engineer, (Plumbing, Electrision, Gas and then Renewable Energy) total cost £5720 Less the Deposit of £50.

I have all the paperwork and have posted the slip off registered today, I have also spoke with Career 4 Trade Skills Ltd and they said I have passed the 21 Day pierod and will now have to repay back the Loan outstanding of £4,860 and if I was in any financial Difficulty to contact Citizions Advice Buro.

What I don't understand is, I have'nt recivied this money, the Trade Gateway have and now I have to repay something iv never had?

Where do I go from hear?

[Kati]

Re: Trades Gateway cancellation Help Please

If your course with Trades Gateway is cancelled, then they should refund the finance company any 'unused' portion of the fees ... I'd say it's a waiting game at the minute until you get a response from TG themselves
K x

[Nicky0400]

Re: Trades Gateway cancellation Help Please

As soon as I hear from them I'll let you know what they say.

thanks Kati

[mikelloyd]

Re: Trades Gateway cancellation Help Please

i am also having the same problem, due to financial circumstances i can no longer afford the monthly repayments for this course.

i was also told about the wage structure and feel that i was 'sold' this course and wish i did a bit more research before signing up but it was all done so quickly.

I signed up to this course on the 11/07/2014 and am about to make my fourth payment on the 15th. both my and the guy that came out to see me signatures are on the pink agreement form (although my name is spelt wrong). i will be sending the cancellation slip off to trades gateway tomorrow via recorded delivery and calling career finance 4 trade skills ltd. tomorrow to inform them of cancelation and then cancel my direct debit. my credit is pretty poor as it is so im not too worried about that.

what i dont understand is how they would possibly be willing to give me £5720 finance with such a poor credit rating that i cant even get a £100 payday loan, surely the should have checked this before signing me up and i guess no such credit check was performed at the time of signing the agreement. aswell as this as i didnt receive the monies myself surely any unspent monies would go back to the finance comany.

any help would be greatful as it is a stressful situation at the moment.

many thanks.

[Nicky0400]

Re: Trades Gateway cancellation Help Please

Mike,

I sent my slip off last week and to date still no reply from them, I have also rang the career finance 4 Trades and they said I have to pay back the Loan, if you cancel the Direct Debit they will send Debit collectors to your home, I am waiting out at the moment to see what happens with the return of the slip until Friday 14th Nov 2014 and then I'll rind them up and see what they say then. But from what iv gathered is the Trades Gateway have to cancel the course and pay back the remaining Loan and only then can you cancel the Direct Debit.

The slip was sent recorded Dilivery and is tracked and has been dilivered.

ill publish on hear as soon as have heard back from them or spoken to them myself.

[gorillasafc]

Re: Trades Gateway cancellation Help Please

I have been enrolled on one of the Trades Gateway courses since April, first payment was taken on 1/5.

At the time of taking this out I was fine, but now I'm in no fit state mentally to continue with this course, as I'm suffering from depression and anxiety caused by my financial situation after a relationship breakdown where my ex partner has pushed me into severe debt.

The course is also not what I expected and my travel costs to get to the training centre are too expensive for me to consider going now. I want to cancel the course and stop them taking the £135 each month as its money I need to live off as I'm unemployed due to my mental health and only getting ESA.

I haven't received any notifications of cancellation periods other than those on the paperwork I signed when the rep came to my house, I also feel that the rep took advantage of my mental health situation back then even though I wasn't as bad as I am now.

I'm not wanting anything that I have paid back but I just want out. I have emailed them today explaining this, what else can I do?

[Kati]

Re: Trades Gateway cancellation Help Please

I have been enrolled on one of the Trades Gateway courses since April, first payment was taken on 1/5.

At the time of taking this out I was fine, but now I'm in no fit state mentally to continue with this course, as I'm suffering from depression and anxiety caused by my financial situation after a relationship breakdown where my ex partner has pushed me into severe debt.

The course is also not what I expected and my travel costs to get to the training centre are too expensive for me to consider going now. I want to cancel the course and stop them taking the £135 each month as its money I need to live off as I'm unemployed due to my mental health and only getting ESA.

I haven't received any notifications of cancellation periods other than those on the paperwork I signed when the rep came to my house, I also feel that the rep took advantage of my mental health situation back then even though I wasn't as bad as I am now.

I'm not wanting anything that I have paid back but I just want out. I have emailed them today explaining this, what else can I do?

Hi Gorillasafc, welcome to LB!
There's a slip on the paperwork that you need to return in order to cancel your course ... You will also have to contact the finance company you signed with in order to cancel payments (they should get a refund from TG of the 'unused' finance after your course is cancelled meaning you will not have to pay any extra after cancellation is confirmed) but you shouldn't just stop paying in he meantime

Cancellation terms for Credit agreement



Cancellation Terms for services/goods etc

Kati x

[gorillasafc]

Re: Trades Gateway cancellation Help Please

Hi Gorillasafc, welcome to LB!
There's a slip on the paperwork that you need to return in order to cancel your course ... You will also have to contact the finance company you signed with in order to cancel payments (they should get a refund from TG of the 'unused' finance after your course is cancelled meaning you will not have to pay any extra after cancellation is confirmed) but you shouldn't just stop paying in he meantime


Kati x

So even though I am way past the cancellation period all I need to do is fill this in and await action? I'm not halting payments until I know its cancelled.

[Kati]

Re: Trades Gateway cancellation Help Please

So even though I am way past the cancellation period all I need to do is fill this in and await action? I'm not halting payments until I know its cancelled.

I'm not saying that they WILL allow you to cancel just like that, but I think you have got a good chance if you've given them good reasons (as per your first post). You might have to write a few times to get them to agree (I'd suggest you just stick to your guns and keep asking them to cancel as a gesture of goodwill) but it might work
K x

[mikelloyd]

Re: Trades Gateway cancellation Help Please

so ive sent my cancellation slip in the post to trades gateway and have called both the finance comapnt and tradesgateway to enquire about cancelling my course.

the finance company said that the only way the course would be cancelled is by contacting trades gateway and cancelling with them and any outstanding funds would be refunded to the finance company via them.

spoke to trades gateway head office and they said that they are unable to cancel the course due to being outside of my cancelation period of 14 days. the guy on the phone was of no help to me what so ever he said that it is impossible to cancel the course due to being outside this period the only way is to pass the course on to someone else which i would have to do myself. when i asked if they could do this for me with people enquiring about enrolling on a course they said no. now i am stuck and do not know what to do, i am considering just changing my bank account and not speaking to them again as they are absoloutely useless! i explained my changes in circumstances and there was nothing from the guy on the phone.

any help?