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Re: MKDP - would I be liable - someone please help
Try this for starters
Dear xcxxx
Thanks for the response to my initial complaint the contents of which have been duly noted.
However in light of the information disclosed there are several other matters which need to be addressed regarding the alleged debt remaining under the terminated agreement.
1) It appears that the agreement was voluntarily terminated on or about the xx/xx/ xxxx, this is news to me as I made no such request, as far as I was aware the vehicle was voluntarily surrendered.
I am sure you will realise that the car had a re-sale value which under the VT would not have been allocated to my account and in this instance would have contributed to the amount outstanding on the agreement, also there was no default information sent prior to recovery process, so I was not made aware of any rights I may have had, this is a requirement under the CCA.
2) The agreement seems to include an insurance element, this was not explained to me at the time and I certainly did not choose to purchase, yet it appears to be included within the total credit price (this is confirmed by calculation of the APR).
Please confirm the purpose of this policy and explain why a charge for credit was not properly allocated in the agreement.
Etc.
Try this for starters
Dear xcxxx
Thanks for the response to my initial complaint the contents of which have been duly noted.
However in light of the information disclosed there are several other matters which need to be addressed regarding the alleged debt remaining under the terminated agreement.
1) It appears that the agreement was voluntarily terminated on or about the xx/xx/ xxxx, this is news to me as I made no such request, as far as I was aware the vehicle was voluntarily surrendered.
I am sure you will realise that the car had a re-sale value which under the VT would not have been allocated to my account and in this instance would have contributed to the amount outstanding on the agreement, also there was no default information sent prior to recovery process, so I was not made aware of any rights I may have had, this is a requirement under the CCA.
2) The agreement seems to include an insurance element, this was not explained to me at the time and I certainly did not choose to purchase, yet it appears to be included within the total credit price (this is confirmed by calculation of the APR).
Please confirm the purpose of this policy and explain why a charge for credit was not properly allocated in the agreement.
Etc.
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