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Ppi refund from egg

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  • Ppi refund from egg

    Hi Everyone

    Just a quick cry for help, I started a claim for PPI with Egg about two years ago, thier initial responce was get lost.

    I then went to a claims management company to persue the matter and with the intervention of the F Ombusdman they agreed to settle my claim for £4650. They wrote to me stating they had investigated my claim thoroughly and would be paying out, if I agreeed to the amout offered and sign the acceptance form they would pay and the matter woudl be closed. ( two years later)

    I accepted, paid the claims managment company £1650 and spent the rest on bills. Fast forward 3 months Canada Square Operations send me a letter stating they had made a mistake in thier calculations re: the redress the was due to me and wanted £2560 pounds back immediately.

    They said I had made a claim on my my PPI back in 2004 and they had not taken that money in to account, they demanded I return 2560 pounds to them within 14 days, I had informed on my claim form that a claim had been made and this was not hidden from them.

    I was shocked and staggered that they had got their numbers wrong as the money i thought was rightfully mine was spent on essential bills. Ive written to Canada Square Operations no responce. This morning I recieve a letter from Thomas Eggar demanding the money back and stating Ive been unjustly enriched at a cost to thier clients.

    Help help help Thanks Stephen
    Last edited by stephen1963; 7th March 2014, 14:06:PM. Reason: adding a letter
    Tags: None

  • #2
    Re: PPI refund from egg

    Please see attached letter for further info
    Attached Files

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    • #3
      Re: Ppi refund from egg

      Page one of two sorry.. Stephen
      Attached Files

      Comment


      • #4
        Re: Ppi refund from egg

        If you've not already done so I would contact the FOS for advice on this.

        Also the calculations for redress don't show dates of when the PPI premiums were paid from. Do you know?

        Comment

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