Hi,
A company called 'Wescot Credit Services Ltd' has been hassling me for the past week for a debt that they claim that I owe to Sky. The first I ever heard of this alleged debt is when Wescot contacted me (i.e. Sky have never once mentioned it to me).
I finally answered one of their calls, refused to answer their 'identity verification' questions, and requested that they cease contacting me except by post.
They have not sent me any letter, but today they have sent me two emails at 10:26 and 10:27, one phone call at 14:49, and a text message at 15:30. I did not respond to any of those communications.
What is the best way to stop them hassling me over this debt? I am not sure if I should send a 'prove it' letter when they have not sent me any letter?
Do I understand correctly that I cannot complain to the Financial Services Ombudsman because the debt does not arise as a result of a 'consumer credit agreement'? Should I complain to the CSA? The OFT? The police - given that harassment is a criminal offence? I owe no money to anyone so I simply want them to stop hassling me. If they believe I am mistaken I will happily see them in court (or rather, Sky, as have not been notified of any legal assignment of the debt under s 136 LPA 1925).
If it is relevant, I dispute that any sum is owing to Sky. I have already sent a formal complaint letter to Sky about the issue after their customer support did not resolve the issue and intend to take the matter to the communications ombudsman if I do not receive a satisfactory response.
A company called 'Wescot Credit Services Ltd' has been hassling me for the past week for a debt that they claim that I owe to Sky. The first I ever heard of this alleged debt is when Wescot contacted me (i.e. Sky have never once mentioned it to me).
I finally answered one of their calls, refused to answer their 'identity verification' questions, and requested that they cease contacting me except by post.
They have not sent me any letter, but today they have sent me two emails at 10:26 and 10:27, one phone call at 14:49, and a text message at 15:30. I did not respond to any of those communications.
What is the best way to stop them hassling me over this debt? I am not sure if I should send a 'prove it' letter when they have not sent me any letter?
Do I understand correctly that I cannot complain to the Financial Services Ombudsman because the debt does not arise as a result of a 'consumer credit agreement'? Should I complain to the CSA? The OFT? The police - given that harassment is a criminal offence? I owe no money to anyone so I simply want them to stop hassling me. If they believe I am mistaken I will happily see them in court (or rather, Sky, as have not been notified of any legal assignment of the debt under s 136 LPA 1925).
If it is relevant, I dispute that any sum is owing to Sky. I have already sent a formal complaint letter to Sky about the issue after their customer support did not resolve the issue and intend to take the matter to the communications ombudsman if I do not receive a satisfactory response.
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