I've mentioned elsewhere that my sister in law cancelled her TalkTalk contract in February and last week received a letter from TalkTalk demanding money, and not an insignificant amount, to be paid within 7 days. I advised her to write back repudiating the debt and if they wished they could provide an itemised account.
Yesterday she had a letter back from them saying that the amount was her final bill (though no other details). It also demanded that because of the data protection act she needed to supply other details about herself so that they could write back to her.
I will be advising her to write back again and say that she does not supply personal details to others when there is no need then point out that they have already written to her twice using the information they already have. The final point will be that if she doesn't hear from them again within 7 days then she will assume that the alleged debt did not exist and any further letters will be charged at £20 each.
Might suggest that they go away and actually read the Data Protection Act.
Any other suggestions?
Yesterday she had a letter back from them saying that the amount was her final bill (though no other details). It also demanded that because of the data protection act she needed to supply other details about herself so that they could write back to her.
I will be advising her to write back again and say that she does not supply personal details to others when there is no need then point out that they have already written to her twice using the information they already have. The final point will be that if she doesn't hear from them again within 7 days then she will assume that the alleged debt did not exist and any further letters will be charged at £20 each.
Might suggest that they go away and actually read the Data Protection Act.
Any other suggestions?
Comment