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Now we're all getting settled in.....we're introducing an idea for moderation (for want of a better word), and your opinions are welcome - its not set in stone.
Having seen how things work on other sites, we have spoken to a number of previously 'moderated' users about their experiences of this. We have all agreed that the main problem is the lack of communication. When we cannot see the face - or hear the voice - of the person we are dealing with, the written word sometimes comes across with a completely different meaning to that intended.
To this end we have introduced a private forum, to which you can request access in order to discuss a particular issue or problem with the team, which you can't resolve one on one. Alternatively, a team member may invite you to access this forum if we would like to discuss anything with you on this basis.
If we invite you to join this forum, others won't be aware, and anything discussed within it will remain confidential.
It won't necessarily mean there's a problem, but if we notice anyone is unhappy or has any issues not being resolved on the forum, we believe it will help. The idea will be to prevent a concern from becoming a problem, or if it has become one, to try and resolve it.
If the issue continues, and is adversely affecting the rest of the forum, then we may have to moderate posts on the main forum, but access to the private forum will remain available.
We are all mature and adult enough to to be able to reconcile any issues between each other and unlike elsewhere , we would like your input on this . After all it is you as members that make the site what it is so any reasonable input will be carefully considered and drawn upon.
Having seen how things work on other sites, we have spoken to a number of previously 'moderated' users about their experiences of this. We have all agreed that the main problem is the lack of communication. When we cannot see the face - or hear the voice - of the person we are dealing with, the written word sometimes comes across with a completely different meaning to that intended.
To this end we have introduced a private forum, to which you can request access in order to discuss a particular issue or problem with the team, which you can't resolve one on one. Alternatively, a team member may invite you to access this forum if we would like to discuss anything with you on this basis.
If we invite you to join this forum, others won't be aware, and anything discussed within it will remain confidential.
It won't necessarily mean there's a problem, but if we notice anyone is unhappy or has any issues not being resolved on the forum, we believe it will help. The idea will be to prevent a concern from becoming a problem, or if it has become one, to try and resolve it.
If the issue continues, and is adversely affecting the rest of the forum, then we may have to moderate posts on the main forum, but access to the private forum will remain available.
We are all mature and adult enough to to be able to reconcile any issues between each other and unlike elsewhere , we would like your input on this . After all it is you as members that make the site what it is so any reasonable input will be carefully considered and drawn upon.
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