If anybody could give me a little advise.
Right i have gas and electricity with Eon ... self employed so i adopt the same attitude with eon as my customers do with me ... I:E pay when money is avaliable lol... however i have an outstanding gas and elec bill from 19 Jan 2012 ... not received any other letters from them.
Today my wife had a visit from someone from Eon i think asking to enter the house and gave her a letter on eon headed note paper.
Demanding full payment by cash or credit debit card by no later than Monday or they will apply to the court to fit a pre pay meter ...
She told my wife they would not accept any payment by post with cheques ... and it states on the letter and i quote You have already been charged £55 for our previous visit ...
No as i see it all that is outstanding is a bill to which was sent out on 19 January 2012 ... and really put the wind up my Mrs ..... and told my wife to tell em i must phone their representitive on her mobile number to avoid them forcing entry to fit pre paid meters....
To me this sounds very dreconian tactics and at no point have i refused to pay the bill ... but like most people who live in the real world of today are having to juggle what income you get to best advantage.
Do i need to complain to someone ...
Any simple advise on this matter would be appreciated
Right i have gas and electricity with Eon ... self employed so i adopt the same attitude with eon as my customers do with me ... I:E pay when money is avaliable lol... however i have an outstanding gas and elec bill from 19 Jan 2012 ... not received any other letters from them.
Today my wife had a visit from someone from Eon i think asking to enter the house and gave her a letter on eon headed note paper.
Demanding full payment by cash or credit debit card by no later than Monday or they will apply to the court to fit a pre pay meter ...
She told my wife they would not accept any payment by post with cheques ... and it states on the letter and i quote You have already been charged £55 for our previous visit ...
No as i see it all that is outstanding is a bill to which was sent out on 19 January 2012 ... and really put the wind up my Mrs ..... and told my wife to tell em i must phone their representitive on her mobile number to avoid them forcing entry to fit pre paid meters....
To me this sounds very dreconian tactics and at no point have i refused to pay the bill ... but like most people who live in the real world of today are having to juggle what income you get to best advantage.
Do i need to complain to someone ...
Any simple advise on this matter would be appreciated
Comment