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Lowell Portfolio & 3

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  • Lowell Portfolio & 3

    Hello,

    I recently received a letter from 3 claiming a debt had been passed to Lowell Portfolio for collection.

    I strongly dispute this exists and called 3 to check. They informed me that for further details and dates etc I would have to contact Lowell directly, which I did. The 'debt' in question is for a 'contract' in 2010, during which period I was not in the UK and definitely not making payments of any sort for any non-existant contacts.

    Lowell have informed me that my case has been sent for dispute and they will contact me again in due course.

    I realise that contacting them in the first place may not have been the best idea, however now I have found this forum- what should I be doing?
    Tags: None

  • #2
    Re: Lowell Portfolio & 3

    Originally posted by bottle2305 View Post
    Hello,

    I recently received a letter from 3 claiming a debt had been passed to Lowell Portfolio for collection.

    I strongly dispute this exists and called 3 to check. They informed me that for further details and dates etc I would have to contact Lowell directly, which I did. The 'debt' in question is for a 'contract' in 2010, during which period I was not in the UK and definitely not making payments of any sort for any non-existant contacts.

    Lowell have informed me that my case has been sent for dispute and they will contact me again in due course.

    I realise that contacting them in the first place may not have been the best idea, however now I have found this forum- what should I be doing?
    Best to wait and see what they come back with if anything I would say.

    QCK

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