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Hi all, well I am here to ask for help big time.
These Cowboys at Cento contacted me out of the blue in Nov 2009. They promised the earth, they could zero credit cards etc. We had a LOT going on in out lives and thought it was worth having a go so we paid £200 for unlimited claims.
We sent off the paperwork, and in Feb 2010, we got a call back saying if we paid a % of our credit cards we would get PRIORITY SERVICE.
They took over £3000 from my credit cards!
I heard nothing from them for months at a time, apart from letters asking for a £1 and a £10 cheque. They had 8 of these so theres £88 gone. Again heard NOTHING for months, and I had to constantly chase them.
On the first phone call they claimed it could take up to 6 months. After 6 months they claimed it could take up to 12 months. And after 12 months they said it could take 18 months or LONGER.
Eventually after 15 months, and most claims coming back as nothing, they got £147 on my Wifes credit card. They say they take 30% of all claims won, and to my surprise, they took £57, which to me is more than 30% of the claim. They claimed it is 30% PLUS VAT.
They have taken the £57 off the £3050 they took from my credit cards, and are now returning my money but said I have to wait 30 days!.
Contacted MOJ, they said you should've read your contract etc, completely USELESS Government Department who does nothing to protect the public from Companies like this.
Overall, I am out of pocket the interest on £3000 for 116 months, plus £88 for cheques, and they recovered £90 for me by the time they took their 30% plus VAT.
If they get 1000 to do as I did, they have £3000,000 sitting in a bank gathering interest for a year before they return it to you!
If no one has any advice, then at the end of the day, please just HEED my WARNING. STAY CLEAR.
These Cowboys at Cento contacted me out of the blue in Nov 2009. They promised the earth, they could zero credit cards etc. We had a LOT going on in out lives and thought it was worth having a go so we paid £200 for unlimited claims.
We sent off the paperwork, and in Feb 2010, we got a call back saying if we paid a % of our credit cards we would get PRIORITY SERVICE.
They took over £3000 from my credit cards!
I heard nothing from them for months at a time, apart from letters asking for a £1 and a £10 cheque. They had 8 of these so theres £88 gone. Again heard NOTHING for months, and I had to constantly chase them.
On the first phone call they claimed it could take up to 6 months. After 6 months they claimed it could take up to 12 months. And after 12 months they said it could take 18 months or LONGER.
Eventually after 15 months, and most claims coming back as nothing, they got £147 on my Wifes credit card. They say they take 30% of all claims won, and to my surprise, they took £57, which to me is more than 30% of the claim. They claimed it is 30% PLUS VAT.
They have taken the £57 off the £3050 they took from my credit cards, and are now returning my money but said I have to wait 30 days!.
Contacted MOJ, they said you should've read your contract etc, completely USELESS Government Department who does nothing to protect the public from Companies like this.
Overall, I am out of pocket the interest on £3000 for 116 months, plus £88 for cheques, and they recovered £90 for me by the time they took their 30% plus VAT.
If they get 1000 to do as I did, they have £3000,000 sitting in a bank gathering interest for a year before they return it to you!
If no one has any advice, then at the end of the day, please just HEED my WARNING. STAY CLEAR.
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