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Fraudulent Bank Emails

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  • Fraudulent Bank Emails

    Below is a guide from Nationwide, Although it shows Nationwide details, the basis is the same for all banks.

    Fraudulent e-mails, are you aware?


    Nationwide will NEVER, under any circumstances, ask you for any personal information via an e-mail. This includes your Internet Banking sign on information.
    You may, from time to time, get an e-mail purporting to be from Nationwide (or another financial services institution) asking you for this information but these are fraudulent attempts to get access to your accounts and the fraudsters will steal money from you. Below, we are going to show you some examples of phishing e-mails and point out the tell tale signs of a fake e-mail.



    1. Fraudulent / phishing e-mails will often tell you that they require or demand that you update or confirm your account details in the subject field.
    Nationwide will NEVER ask you to update any information by e-mail.

    2. Fraudulent e-mails are not normally addressed to you personally as all the fraudsters know about you is your e-mail address. It may be addressed to 'Dear Valued Customer' or something equally vague.
    From time to time, we may e-mail you with details of our products and services that we feel may be of interest to you. These e-mails will always come from nationwide@nationwidebuildingsociety-email.co.uk and will always display your postcode at the top and bottom so you can be sure that it is genuine.

    3. The e-mail will include a link that you are asked to click on to take you to the site. The site may look genuine but be assured it is not. The link in the e-mail may be 'spoofed' to look like a genuine Nationwide e-mail address but if you hover over the link it will show the real address you will be directed to in the status bar at the bottom of the window.

    NEVER follow a link to Internet Banking. Always type www.nationwide.co.uk into your browser's address bar and access Internet Banking that way.

    4. If you do visit a website after clicking on a link in a phishing e-mail, there are many ways of disguising the true location of a fake website in the address bar. The site address may start with the genuine site's domain name (www.nationwide...), but that is no guarantee that it points to the real site. Other tricks include using numerical addresses, (000.123.123.123), registering a similar address as your bank (w ww.nationwidebank-verify.com), or even inserting a false address bar into the browser window.

    5. Many of the links from these fake pages may actually go to the genuine website, but don't be fooled.

    6. We are often referred to as Nationwide Bank. We are a building society.

    7. Fraudulent e-mails are often written by people without a good grasp of the English language. There will often be spelling and grammatical errors.

    Further examples of fraudulent e-mails







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