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Santander admits to customer service failing Santander has issued a formal apology to

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  • Santander admits to customer service failing Santander has issued a formal apology to

    Santander has issued a formal apology to UK customers who have experienced poor levels of service.
    The Spanish banking group, which has undertaken a spate of acquisitions in the UK in recent years (namely Abbey, Alliance & Leicester and Bradford & Bingley’s savings book) has admitted to basic failures in setting up accounts and processing customer requests.



    http://www.bankingtimes.co.uk/310820...rvice-failing/


    Nothing new their then only what we already knew, nice that they have now at least admitted it.


    PF
    If you think nobody cares if you're alive, try missing a couple of payments.

    sigpic

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