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Hi there,
I wonder if anyone can help me with this. I bought a car from Machargs, and paid for 2 years' of Arnold Clark servicing. (Machargs and Arnold Clark appear to be part of the same organisation, or they overlap.) I had an accident in the first year and it got written off, and now Machargs are saying they won't refund the money or let me transfer the service plan to my new car (which I bought from them too).
Surely that can't be legal? You can't just take someone's money and provide no product or service. It cost me a few hundred pounds.
If anyone can advise me what the law is on this, I'd be grateful.
Cheers,
John
I wonder if anyone can help me with this. I bought a car from Machargs, and paid for 2 years' of Arnold Clark servicing. (Machargs and Arnold Clark appear to be part of the same organisation, or they overlap.) I had an accident in the first year and it got written off, and now Machargs are saying they won't refund the money or let me transfer the service plan to my new car (which I bought from them too).
Surely that can't be legal? You can't just take someone's money and provide no product or service. It cost me a few hundred pounds.
If anyone can advise me what the law is on this, I'd be grateful.
Cheers,
John
)
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