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Nesta v John Lewis

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  • Nesta v John Lewis

    The ball has started rolling - Tools letter sent to John Lewis re credit card. :beagle:

  • #2
    Re: Nesta v John Lewis

    No reply received, so letter sent:

    I refer to default charges applied to my account which I have requested you pay back.


    I wrote to you on 18/11/2009, making the original request for a payment in settlement of my claim. As I have not heard from you I am writing to inform you I intend to take this complaint further. I have enclosed a copy of my previous letter.


    I request a fully comprehensive list of all the default charges for late payments or going over my credit limit that I have paid on the above account(s) over the last six years.


    If you are unable to provide this data, I will accept a copy of my statements going back six years; I understand that statements on their own are not covered by the Data Protection Act 1998, yet I’m not requesting the statements per se, but the charges, which I’m entitled to by law.


    If you store any of the older records on microfiche, please be aware that the Information Commissioner deems this to be a relevant filing system under the Act. As such, any microfiche data must be sent to me in fully legible and comprehensible form.

    I look forward to your response within 40 days, as John Lewis is obliged to reply under the Data Protection Act. If not I shall seek remedy from the Information Commissioner.


    Had to request charges as I haven't done so yet.

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