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I am currently in dispute with Scottish Power in that they did not bill me for over 18 months for gas, just kept billing me the standing charge and as I was paying a fixed monthly direct debt at the time I did not notice. Then out of the blue I received a massive bill being the unbilled usage form June 2007 to April 2009. I complained and they knocked about £300 off but I have just read something about the billing code that says if it is the suppliers fault they cannot bill a customer if they have not been billed for over a year.
They have now set LCS (1st Locate) onto me for non payment. Is the above correct anad if so what kind of letter should I send to LCS?
Any advice would be greatly appreciated (outstanding stands at £975).
They have now set LCS (1st Locate) onto me for non payment. Is the above correct anad if so what kind of letter should I send to LCS?
Any advice would be greatly appreciated (outstanding stands at £975).
