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Shop Direct

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  • Shop Direct

    Hi

    I sent shop direct a cca request, I have got a response today and am furious, they have sent a cca which they say was signed by me, every part of it that should of been filled in by me is done in bubble writing (sort of stuff you would do as a kid), can they get away with this? The signiture looks nothing like mine and the date on the cca is two years after the account was allegedly opened.

    Was wondering if there was someone that I can complain to about this, I did e-mail my local trading standards but dont really know much about cca's and what makes them valid, to be honest I was so sure that they would not be able to provide one that I never really read up on them

    any advice would be appreciated

    Anni-Bits

  • #2
    Re: Shop Direct

    You need to TALK to Trading Standards about this.
    I find that the best people to talk to are the DCA liaisons as they have a better grasp of CCA.
    Also if you believe that this is fraudulent, then that would be a metter for the police.

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