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Evening,
Recently I complained to a sole trader regarding bedroom furniture fitted ~2.5years ago.
The high gloss vinyl wrap on certain parts of around ~£1500 of door / drawer fronts was literally falling off. This price was just for the fronts and did not include carcasses, fitting and associated items.
The fitter / sole trader eventually responded and fitted replacements on the offending area / items. He explained that the manufacturer had had production problems at the time of their manufacture and he was performing remedial work to a lot his customers due to this specific issue on this specific type of door.
I have sympathy for the fitter, who is a good guy, the issue obviously lies with the manufacturer who is also local. Subsequently more doors have been found to be faulty
I have complained to the manufacturer - to cut a long story short, I suspect I may have to progress this to the small claims courts via Money Claim Online.
I will contend the provided door/drawer fronts are 'not fit for purpose and do not show the quality and performance normal in products of the same type'. IE, the high gloss wrap falls off within their three year guarantee period !
A few questions for you informed legal beagles;
Are there any irregularities I must observe if my particulars of claim name the plaintiff as the door manufacturer, as opposed to the blameless fitter who I actually paid?
The manufacturer says they provide a three year guarantee, however in the England, the legal guarantee duration is 6 years is it not? Is there case law or reference I should quote in the particulars to include/encompass the standard English guarantee.
Hope you can assist.
Regards.
Recently I complained to a sole trader regarding bedroom furniture fitted ~2.5years ago.
The high gloss vinyl wrap on certain parts of around ~£1500 of door / drawer fronts was literally falling off. This price was just for the fronts and did not include carcasses, fitting and associated items.
The fitter / sole trader eventually responded and fitted replacements on the offending area / items. He explained that the manufacturer had had production problems at the time of their manufacture and he was performing remedial work to a lot his customers due to this specific issue on this specific type of door.
I have sympathy for the fitter, who is a good guy, the issue obviously lies with the manufacturer who is also local. Subsequently more doors have been found to be faulty
I have complained to the manufacturer - to cut a long story short, I suspect I may have to progress this to the small claims courts via Money Claim Online.
I will contend the provided door/drawer fronts are 'not fit for purpose and do not show the quality and performance normal in products of the same type'. IE, the high gloss wrap falls off within their three year guarantee period !
A few questions for you informed legal beagles;
Are there any irregularities I must observe if my particulars of claim name the plaintiff as the door manufacturer, as opposed to the blameless fitter who I actually paid?
The manufacturer says they provide a three year guarantee, however in the England, the legal guarantee duration is 6 years is it not? Is there case law or reference I should quote in the particulars to include/encompass the standard English guarantee.
Hope you can assist.
Regards.
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