BPA reject my complaint

[jax50]

Re: BPA reject my complaint

Could you post up a picture of the site signage?

there's a lot of signs...although I was given a few photos for my delectation by LCP of the signs at the entrance. How do I post photos though...

[jax50]

Re: BPA reject my complaint

Entrance from_to Tavistock Road_Google maps Oct15 i wef29Sep16.pdf

[jax50]

Re: BPA reject my complaint

[ATTACH=CONFIG]32204[/ATTACH]

did this work for you...i only have them as adobe docs

[charitynjw]

Re: BPA reject my complaint

Unfortunately I can't read the signs.
Magnification results in loss of definition.

You could send via our [MENTION=49370]Kati[/MENTION]

I can be emailed if you need my help loading pictures/documents to your thread. My email address is

kati@legalbeaglesgroup.com

But please include a link to your thread so I know who you are.

[jax50]

Re: BPA reject my complaint

Unfortunately I can't read the signs.
Magnification results in loss of definition.

You could send via our @Kati

i've got some others with close ups of the signs....if that's what you want to read ?

[charitynjw]

Re: BPA reject my complaint

Yes please.

[jax50]

Re: BPA reject my complaint

here's two

[jax50]

Re: BPA reject my complaint

and the rest...

[charitynjw]

Re: BPA reject my complaint

I suspect it is a close-up of sign 'A' that is needed.

[jax50]

Re: BPA reject my complaint

and the rest...

tell me how long it takes you to read the T&Cs, tariff board, and pay and display sign...

- - - Updated - - -

I suspect it is a close-up of sign 'A' that is needed.

sign A is the ANPR sign, in previous attachments...can you not read that in acrobat reader ?

[charitynjw]

Re: BPA reject my complaint

Yes.

Our posts crossed.....While I was reading & commenting/posting on the ones in your post #37, you were posting #38.

All the pay car parks are supposed to allow 10 minutes , BPA rules I think...this one said they allowed 11 minutes, I was clocked in and out 17 minutes later by the ANPR cameras.

Where?

[jax50]

Re: BPA reject my complaint

Yes.

Our posts crossed.....While I was reading & commenting/posting on the ones in your post #37, you were posting #38.

Where?

when LCP turned down my original appeal in August, they said "....and our ANPR system at the car park allows a grace period of 11 minutes."

[charitynjw]

Re: BPA reject my complaint

when LCP turned down my original appeal in August, they said "....and our ANPR system at the car park allows a grace period of 11 minutes."

Can you, or more importantly, can they, point to where it stipulates this in any of the site signage?
If not, they cannot introduce new terms/conditions to the contract.

[jax50]

Re: BPA reject my complaint

Can you, or more importantly, can they, point to where it stipulates this in any of the site signage?
If not, they cannot introduce new terms/conditions to the contract.

The BPA tell their members NOT to inform drivers of this for fear of 'abuse' (as if......). hence there is no mention anywhere apart from in the BPA code of practice. Each member has to advise the BPA what it's grace period is, presumably to check they are allowing a minimum of 10 minutes.

It'll be interesting to see of the BPA try and insist the 10 mins includes the grace period before parking... I've emailed them to seek clarification . When you read the relevant sections it draws a distinction between a non parker, and a parker in 'contract'. , but we'll see...

[charitynjw]

Re: BPA reject my complaint

When you read the relevant sections it draws a distinction between a non parker, and a parker in 'contract'. , but we'll see...

Which would clearly be absurd.
Eg....Person A goes into car park, & in the initial 'reasonable period', finds a suitable space, reads signage, agrees to park. Then, on returning to the car park, has a min 10 mins to exit after the relevant parking period has expired.
Why can't person B, who decides not to park, have the same grace periods?