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I have received a letter today, unfortunately I'm not home so pic is not so good as sent to me.
I have sent a CCA request which seemingly has been ignored what and where should I go from here?
I believe this is the reason that Arrow say they are not the creditor and return the £1 fee so that they can instruct solicitors?
Should I write to the solicitor and inform them that AGGL is in breach of the CCA by not being the creditor and not supplying docs as requested? Do I mention that AGGL is also not a registered member of the FCA and therefore has no business trying to collect a debt?
Or, is there a template letter I should send is it CPR 18 or 31??
I have sent a CCA request which seemingly has been ignored what and where should I go from here?
I believe this is the reason that Arrow say they are not the creditor and return the £1 fee so that they can instruct solicitors?
Should I write to the solicitor and inform them that AGGL is in breach of the CCA by not being the creditor and not supplying docs as requested? Do I mention that AGGL is also not a registered member of the FCA and therefore has no business trying to collect a debt?
Or, is there a template letter I should send is it CPR 18 or 31??
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