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My wife recently VT'd her car 3 months before the end of the 3 year term. RCI calculated the mileage as being pro rata approx 2700 miles over (30000 at 10000 per year for 3 years) and are trying to bill her £218 for excess mileage.
On pickup and inspection, the inspector noted some small areas of damage (stone chips and very small pitting in windscreen). She told me the car was in excellent condition and well looked after and noted that I didn't agree that the damage was not 'fair wear and tear' and told me I should dispute the findings with RCI.
My question is what should I pay and if I don't how do I go about informing RCI. I spoke to a rep at RCI this morning and said I didn't have to pay under the CCA but they said this is a common misconception and that those that go to court have to end up paying. He also said that I should supply any evidence of why I didn't have to pay (and he gave me a contact email address).
Any help/advice would be appreciated.
On pickup and inspection, the inspector noted some small areas of damage (stone chips and very small pitting in windscreen). She told me the car was in excellent condition and well looked after and noted that I didn't agree that the damage was not 'fair wear and tear' and told me I should dispute the findings with RCI.
My question is what should I pay and if I don't how do I go about informing RCI. I spoke to a rep at RCI this morning and said I didn't have to pay under the CCA but they said this is a common misconception and that those that go to court have to end up paying. He also said that I should supply any evidence of why I didn't have to pay (and he gave me a contact email address).
Any help/advice would be appreciated.
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