Baliffs and Outstanding fees

[beary1977]

Hi All

so my partner has been dumped with a £800 council tax bill from a previous property with her ex from about 7 years ago, we have managed to borrow the amount of the liabilty order + outstanding debt and are planning on paying the council direct as the enforcement agents aren't playing ball at all.

we reckon under the new rules and reg she is classed a vurenable person due to her being in recpeit of benefits and her health issues, (post concussion syndrom,fibromayliga, episley)

JBW the enforcement agents have said they have vistied on 3 seperate occasions and left documents - as you can all guess this is complete bull - we live in an entry controlled buidling and you would need a key fob to enter, and nothing has been posted throught the letter box from JBW.

when we contact JBW and stated that under the new regs my partner was a vurenable person they pretty much then asked for war and peace, bank statements, benefit entitilement letters, and medical records such as letters form consualtants and doctors proving her illness and then they would make a decsion.

After numerous complaints to the council North Somerset, they have alway bounced it back to the enforcement agents saying we would need to deal with them and not the council and if we wanted to take the complaint further then we would need to go to the LGO

my question is around the fees, have read online, that since the new rules, they can still contiune enforcement action untiil their fees are paid, even if the payment is made direct to the council?

sorry for the poor spelling as im at work and trying to do 5 things at once :-)

any help or advice would be great

[ploddertom]

Re: Baliffs and Outstanding fees

Did you provide some proof of her vulnerability to both Bailiffs & Council?

[beary1977]

Re: Baliffs and Outstanding fees

Can provide benefit entitlement letters and probably get something from her doctor re illnesses

[ploddertom]

Re: Baliffs and Outstanding fees

Many people make claims to Bailiffs that they are vulnerable for xxx reason. The National Guidelines for Enforcement Agents give a raft of conditions which may render someone or their family vulnerable and the most important word in there is "Potential" as each case must be taken on its own merits. There are also lots of situations that are not listed. For each claim it must be backed up with proof - normally medical issues can be helped by submission of a letter from a medical professional, for Benefits a recent Award Notice is usually required. Both Claim & Proof must be sent to both Bailiffs & Creditor.

[Roland]

Re: Baliffs and Outstanding fees

I think that since part of the amount due has been paid, they will push for the balance, The fact that you consider these to be fees is irrelevant,it all falls into the category of "amount outstanding" under the act and means the debt will not be settled until that is paid in full. The vulnerability would have applied to the full debt if it applied at all.