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Jacobs Enforcement Agency

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  • Jacobs Enforcement Agency

    Hi there.

    Today I had a call from my father whilst at work stating that my mum had received a bailiffs letter through the door in my name. She opened the letter because it was already open and she couldn't see the name it was addressed to. It was from Jacobs Enforcement Agency stating that I had to pay £392 (Which was written in red felt!) or they would come to the house within 24 hours and start removing stuff. My mum obviously panicked and shown my sister, who also panicked really bad and went and paid it to them straight away. (This was before my dad called me)

    Now. this is for a parking fine in May last year. I will admit to not paying it originally, I had misplaced the form with the reference number and had phoned up my local council stating this, and they said they would get back to me, whilst taking my phone number. Months went by and I left my parents address and moved elsewhere in August last year. My parents always forwarded mail to me, but I am a bit complacent with opening mail, and yeah, obviously I've ignored the letters as such and forgot about it.

    It was very daft of me to do so, but I haven't received any mail at that address in about a month now. My sister is currently at work and I'm going to get her to block that payment out when she gets home and I want to deal with the matter myself. I am all for paying a fine, but £392 for a parking ticket 9 months or so ago is completely unjustifiable. I do not want to put my parents and sister through the stress again.

    I phoned up the agent and daftly shouted and swore down the phone originally, stating that it's illegal for them to be sending those kind of threats without merit, and that it scared my sister into paying it. He hung up on me and I called back and spoke again. He basically told me that the 'paperwork is all shredded now' and it's all over and done with, but I did say I was complaining to Trading Standards about this and he says he looks forward to the mail, and told me to complain in writing to him. I also said that my sister will be blocking the payment but he didn't really correspond to it.

    So what can I do? As I said before, I don't mind paying a fine, but £392 is completely unjustifiable, and this is the 1st time that they had attended the address. I will be phoning the council also tomorrow to see if I can settle with them first. (Something I should've done originally) Also the fact the figure was written in red felt tip pen seems fishy and unprofessional to me.

    Thank you.
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  • #2
    Re: Jacobs Enforcement Agency

    I'm afraid that there is very little that you can do, especially as they have now been paid. You will need a justifiable reason to block a card payment and it seems that this one was carried out legitimately.

    Bailiffs will send you a letter and this adds £75 to your account. If you don't respond, they begin the next stage of enforcement. Posting that letter with red ink not only scared your family into paying but it also cost you another £235. It is extortionate but it is legal. The trading standards won't be able to do anything. You could try your MP-it won't help your case but if enough people chip away at their MP's, maybe something can be done about this extortion.

    I'm sorry to say it, but yours is a typical reminder that these debts will not go away and that ignoring them will only see costs rise rapidly. It will have to be put down as a lesson to you. We all learn from our mistakes and hopefully this will have been the case for you.

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