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Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

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  • Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

    Hi everyone.

    I'm looking for some sound advice, I will try to be as clear and concise as possible with my points although there are a few to mention:

    Lloyds TSB info:
    Overdraft Account - Lloyds TSB
    Opened as a savings account - 1991
    Switched to classic account - 2005
    Overdraft Added - 2006
    Closing Balance - £2076.27



    Quick description of the situation up to 1st credit:

    I was a terror with my Lloyds TSB account overdraft facility and for that reason I managed to incur hefty charges throughout the years from 07/2006 - 09/2009 managing to accrue £1520 in charges which were paid from month to month, in 09/2009 I decided to jump on the band wagon and try to reclaim some of those unfair bank charges (approx. £200 a month was my best / worst ) so I thought I would have had a good case.

    I drafted my letter to the financial ombudsman and sent as per instructions on the web at the time, and was told that I should contact my bank to inform them, upon calling Lloyds TSB they told me thanks for letting them know and to ensure that I wouldn't accrue any further charges in the meantime they would put me onto a arrangement plan until the matter was resolved, due to my naivety at said point I accepted and made a token payment. A few weeks later I received my response from the ombudsman stating that my claim was floored as Lloyds TSB had put the payment plan in place and this showed as a good will gesture and thus I my case would not be accepted for a claim :wacko:. This infuriated me an in response I called Lloyds telling them that I would not make any more payments towards my account. I held out from 09/2009 to 09/2011 and never heard anything from them in terms of threats, they just started piling on the debt again, month in month out I received additional charges to the figure of approx £1050. Then in 10/2011 they started legal threats and I decided to make one more token payment to keep them at bay.

    Then, in 03/2012 I received a Default from Lloyds TSB, after this point the account was passed from DCA to DCA and I buried my head in the sand whilst maintaining my bitterness for Lloyds TSB and what I felt was underhand trickery to stop me from making my claim. In late 2013 the account was finally passed back to Lloyds (No TSB this time) who I planned to start a fight so I sent of a Subject Access Request and received all the documentation they held on me. Aside from what I already vaguely knew about my charges etc, I found one point which I believe is of interest: For a period of time in 2013 it seems my account was held by Moorcroft Debt Recovery Ltd, at the end of which in their notes it states "23/09/13 Balance Write-Off -2076.27" - does this mean that technically the debt is no longer enforceable?

    Extracted points for ease of reference:
    Total Charges from 2006/2012 - £2578
    Excessive Fees pre Arrangement Plan (07/2006 - 08/2009) - £1520
    Excessive Fee's added post Arrangement Plan (09/2009 - 02/2012) - £1058
    Default Date - 03/2012
    Moorcroft Debt Recovery Ltd - "23/09/13 Balance Write-Off -2076.27" - does this mean that technically the debt is no longer enforceable?




    Unfortunately, 2014 was a bit of a year for me with bereavements, unemployment etc and I never got round to starting with Lloyds. In December 2014 I started to receive correspondence from 1st credit Ltd stating that they are passing me to their legal department to consider initiating bankruptcy proceedings (nice introduction may I add!), since this point I have been frantically pulling the SAR docs to pieces to ensure I have all my facts straight in order to form the correct response and also seek well informed advice. 1st credit have now hit me with a letter (see attached) dated the 12/02/2015 stating that they have now passed the account to their Legal department & that I have 10 days to respond before they review my account that may result in a 'Statutory Demand'. Obviously I don't want this, my partner has said she will lend me some money if I offer a full and final payment and as much as I don't feel I should owe a penny (total £2578 charges as apposed to the £2076.27 balance makes me want to ) I think she may be right and we should just put this to bed.



    Questions

    • Moorcroft Debt Recovery Ltd - "23/09/13 Balance Write-Off -2076.27" - should I even offer a full and final knowing this?
    • If I do offer a full and final should I be requesting any other documents from 1st credit first?
    • If I do offer a full and final can 1st credit remove the default from my CR even though it was Lloyds who submitted it against me?
    • What do you guys think would be a reasonable offer? My thoughts is going in around £500 (at least they should knock of the charges accrued after the payment plan setup?)
    • Can anyone point me in the direction of a good Full and Final offer Template for overdrafts with charges?


    Obviously looking back I can clearly see that I have made some erratic & somewhat careless mistakes. For that reason your thoughts, comments & recommendations are more than welcomed so that I can form a completely rational & subjective response.

    & thanks in advance!
    Attached Files

  • #2
    Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

    I have the same....my odraft is now 3k most of it bank charges. I have sent a settlement offer of £400 and not a penny more...or its back to a £1 a month!
    :beagle:My debt help and support thread

    Comment


    • #3
      Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

      Cheers Lowry.

      Just had a good look through your thread. Good info and advice it would seem. However I haven't received a ccj yet, so im unsure at this stage if I have quite the same stance in a full and final.

      Plus. I'm more concerned that Moorcroft may already have written this debt off completely and therefore it is no longer enforicible by anyone else.

      Curlybens thread (http://www.legalbeagles.info/forums/...r+bank+charges) looks to me like it applies to my case, but I'm unsure for definate as the days of reclaiming unfair bank charges are long gone?

      Any comments / advice?

      Comment


      • #4
        Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

        A debt being " written off" in this situation is an accounting term meaning the debt is off Moorcroft's books, it most certainly does Not mean the debt is non existent.
        Sold on probably.

        This idea sounds like FOTL twaddle to me.

        nem

        Comment


        • #5
          Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

          Originally posted by nemesis45 View Post
          A debt being " written off" in this situation is an accounting term meaning the debt is off Moorcroft's books, it most certainly does Not mean the debt is non existent.
          Sold on probably.

          This idea sounds like FOTL twaddle to me.

          nem
          Thanks for the insight Nem.

          Looks like I should start forming an offer...
          Can anyone give me advice on the following points:

          Questions
          • If I do offer a full and final should I be requesting any other documents from 1st credit first?
          • If I do offer a full and final can 1st credit remove the default from my CR even though it was Lloyds who submitted it against me?
          • What do you guys think would be a reasonable offer? My thoughts is going in around £500 (at least they should knock of the charges accrued after the payment plan setup?)
          • Can anyone point me in the direction of a good Full and Final offer Template for overdrafts with charges?
          Cheers

          Comment


          • #6
            Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

            1. Yes.
            2. The ICO's view change on the recording of "settlement" full or partial, the credit file entry has to show the accurate and up to date conduct of the account. You can attempt asking for a gesture of good will from 1st Credit and/or Lloyds.
            3.Never start an Offer at more than 10 - 15% of the balance OS to give room for " negotiation",
            4. It's a straight forward letter e.g.
            1st Credit Ref: xxxxxxx
            Sir/Madam,
            I refer to the alleged debt for £ xxxx.xx arising from a Lloyds TSB account.

            I am prepared as a gesture of good will and without any admission of liability to make an offer of £ xxx.xx in full and final settlement of the alleged debt.
            This offer is made on the following conditions:
            1. Any remaining balance is not to be sold or assigned to any 3rd party for collection.
            2. Credit Reference Files will be marked as settled and all references to the default will be removed.
            3. This offer remains open for 10 working days from the date hereon.
            4. Payment will be made within 7 days of my receiving written confirmation that the offer has been accepted.

            Do Not send any payment before you receive written acceptance of the offer.

            nem

            Comment


            • #7
              Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

              Cheers Nem

              Originally posted by nemesis45 View Post
              1. Yes.
              2. The ICO's view change on the recording of "settlement" full or partial, the credit file entry has to show the accurate and up to date conduct of the account. You can attempt asking for a gesture of good will from 1st Credit and/or Lloyds.:thumb:
              3.Never start an Offer at more than 10 - 15% of the balance OS to give room for " negotiation",:thumb:
              4. It's a straight forward letter e.g.:thumb:
              I take it that a simple prove it letter would suffice to ensure that I am actually making an offer to the correct company as per the below:

              Ref:

              Dear Sir/Madam


              You have contacted me regarding the account with the above reference number, which you claim is owed by myself.

              I/we would point out that I have no knowledge of any such debt being owed to 1st Credit.

              I am familiar with the Office of Fair Trading Debt Collection Guidance which states that it unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

              I would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable. In not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive / and or unfair methods.

              Furthermore ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

              I would ask that no further contact be made concerning the above account unless you can provide evidence as to my liability for the debt in question.

              I await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to the trading standards department and consider informing the OFT of your actions.

              I look forward to your reply.

              Yours faithfully
              ......................

              Comment


              • #8
                Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

                The OFT is no more GF, the Financial Conduct Authority replaced it last year.
                Google FCA most of the OFT guidance is no enshrined in FCA.

                nem

                Comment


                • #9
                  Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

                  Originally posted by nemesis45 View Post
                  The OFT is no more GF, the Financial Conduct Authority replaced it last year.
                  Google FCA most of the OFT guidance is no enshrined in FCA.

                  nem
                  My bad... I take it the below will suffice.


                  1st Credit Ltd
                  The Omnibus Building
                  Lesbourne Road
                  REIGATE
                  RH2 7LD
                  17/02/2015


                  By recorded delivery


                  Dear Sir/Madam
                  Reference No:


                  I refer to your contact regarding the above account which you claim I owe. I am informing you that I do not recognise the debt and therefore it is DISPUTED.


                  Under the Office of Fair Trading Debt Collection Guidance (updated October 2011), now adopted by the Financial Conduct Authority (FCA), it states that it is unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.


                  I would also remind you that under the updated guidelines it states that it is ‘unfair’ to pursue third parties for payment when they are not liable and that it is deceptive and unfair in not ceasing collection activity whilst investigating a reasonably queried or disputed debt.


                  Furthermore, if you ignore and/or disregard claims that debts have been settled or are ‘disputed’ and continue to make unjustified demands for payment then this can amount to physical or psychological harassment, as detailed in the OFT Guidance.


                  I am also familiar with Section 40 of the Administration of Justice Act.


                  As I dispute this debt you refer to then I trust you will make no further contact unless you can satisfy me that this debt exists and that I am liable.


                  If you subsequently cannot prove I owe this debt and if you continue to act in this irresponsible and unprofessional way then I will have no other alternative than to report you to Trading Standards and the Financial Conduct Authority (FCA). I will also lodge a complaint with the Financial Ombudsman Service and your trade association, if appropriate, the Credit Services Association.


                  If I receive any communication from a / another debt collection agency then it will be evident that you have sold this debt on with the knowledge that it is disputed. Should this occur then I will report you to the government bodies and trade association detailed above.


                  I now await written confirmation that this matter is now closed, you are not to contact me by telephone, instead by letter only.


                  I look forward to your reply by return.

                  Yours faithfully,




                  ...........

                  Comment


                  • #10
                    Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

                    Ok a couple of points always refer to The Alleged Debt"
                    and " I do not acknowledge any debt to 1st Credit or any company it may claim to represent".

                    nem

                    Comment


                    • #11
                      Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

                      Huge thanks Nem.

                      It's going in the post this afternoon & I will keep the thread updated over the coming weeks.

                      Comment


                      • #12
                        Re: Lloyds TSB Overdraft - 1st Credit Threat of Bankrupcy??

                        Happy to help:okay:

                        Comment

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