Hi,
I hope you can help. I purchased a car on the 29th September 2012 for £19,5k from what I thought was a highly reputable dealer selling cars valued up to £200k. I part exchanged my old car and financed a small amount (£2.5k). After just 13 days the car suffered several faults which sent the car into limp mode meaning I could only drive it at 40 mph. I informed the dealer straight away and they asked me to take it to a manufacturures dealer local to me. I did this and they informed me that the car had some quite substantial faults costing over £3k to fix. The 3 month warrantee would not cover above £500.
The detailed report from the manufacturer led me to have no faith in this vehicle after such a short space of time. After seeking advice I was told I was well within my rights to reject the car as it was within the time frames and the car was not fit for purpose. I then after seeking legal advice wrote a letter to the garage after a somewhat heated exchange on the phone with the dealer where he informed me I was crazy to think I am entitled to a refund and that the advice I received was wrong. In the letter I simply stated that I was rejecting the goods as per the sales of goods act as the car was not fit for purpose. I gave them 5 days to reply. The 5 days are up tomorrow and I havent heard anything. I have since stopped using the car and hired a replacement.
I have had the car inspected today and MOT'd and it failed. A little worrying as just 4 weeks ago the car had a 180 point inspection......
Can somebody confirm I am well within my rights and also where do I go after the 5 days are up?
Thanks in advance
John
I hope you can help. I purchased a car on the 29th September 2012 for £19,5k from what I thought was a highly reputable dealer selling cars valued up to £200k. I part exchanged my old car and financed a small amount (£2.5k). After just 13 days the car suffered several faults which sent the car into limp mode meaning I could only drive it at 40 mph. I informed the dealer straight away and they asked me to take it to a manufacturures dealer local to me. I did this and they informed me that the car had some quite substantial faults costing over £3k to fix. The 3 month warrantee would not cover above £500.
The detailed report from the manufacturer led me to have no faith in this vehicle after such a short space of time. After seeking advice I was told I was well within my rights to reject the car as it was within the time frames and the car was not fit for purpose. I then after seeking legal advice wrote a letter to the garage after a somewhat heated exchange on the phone with the dealer where he informed me I was crazy to think I am entitled to a refund and that the advice I received was wrong. In the letter I simply stated that I was rejecting the goods as per the sales of goods act as the car was not fit for purpose. I gave them 5 days to reply. The 5 days are up tomorrow and I havent heard anything. I have since stopped using the car and hired a replacement.
I have had the car inspected today and MOT'd and it failed. A little worrying as just 4 weeks ago the car had a 180 point inspection......
Can somebody confirm I am well within my rights and also where do I go after the 5 days are up?
Thanks in advance
John
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