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Common Abbreviations

Banking Terms A.Q. - Allocation Questionnaire B.B.A. - British Bankers Association B.A.G. - Bank Action Group (other name for CAG) B.B.A./B.W.A. - British Bankers' Association C.A.B. - Citizens Advice Bueraux Website (http://www.citizensadvice.org.uk/) C.A.G. - Consumer Action Group forum C.C. - Credit Card/Consumer Credit/Carbon Copy/Copy Circulated (email) C.C.A. - Consumer Credit Act/Copy of Credit Agreement C.C.C. - Car Credit Complaints forum http://www.carcreditcomplaints.co.uk/ C.C.C.S. - Consumer Credit Counselling Service C.C.S. – Consumer Credit Support forum C.I.F.A.S- Fraud Prevention Service Website (http://www.cifas.org.uk/) C.P.R. - Civil Procedure Rules Website (http://www.dca.gov.uk/civil/procrules_fin/index.htm) C.R.A. - Credit Reference Agency D.D. - Direct Debit D.P.A. - Data Protection Act D.S.A.R. - Data Subject Access Request (aka S.A.R.) E.R.C. - Early Redemption Charge (Mortgages) F.A.Q's - Frequently Asked Questions FAQ's (http://www.consumeractiongroup.co.uk/forum/www.consumeractiongroup.co.uk/forum/faqs-please-read-these/) F.O.S. - Financial Ombudsman Service Website (http://www.financial-ombudsman.org.uk/) F.S.A. - Financial Services Authority Website (http://www.fsa.gov.uk/) I.C.O. - Information Commissioners Office Website (http://www.informationcommissioner.gov.uk/) L-B – Legal-Beagles forum L.B.A. - Letter Before Action M.C.O.L. - Moneyclaim Online M.S.E. - Moneysaving Expert Website (http://www.moneysavingexpert.com/) N1 - Form for filing claim at County Court Blank Form (http://www.consumeractiongroup.co.uk/forum/bank-templates-library/844-n1-claims-form-pdf.html) Template for filling out (http://www.cag-files.co.uk/zooman/dummyn1.pdf) O.F.T. - Office of Fair Trading Website (http://www.oft.gov.uk/default.htm) P.A.G. - Penalty Action Group forum P.C.F. – PenaltyCharges forum P.C.N. - Penalty Charge Notice P.P.I. - Payment Protection Insurance Ref. - Reference, or Ref. No. - Reference Number S.A.R. - Subject Access Request (aka D.S.A.R.) S.C.C. - Small Claims Court S.N.T.Y. - SayNoToYes forum http://www.saynotoyes.co.uk/ S.O. - Standing Order U.C.T.A. - Unfair Contract Terms Act U.T.C.C.R. - Unfair Terms in Consumer Contracts Regulations 1999 1999 Regulations (http://www.opsi.gov.uk/si/si1999/19992083.htm) 2001 Amendments (http://www.opsi.gov.uk/si/si2001/20011186.htm)

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